Vacancy: Project Support, Impacts & Innovations

Vacancy: Project Support, Impacts & Innovations

Role summary

ISEAL is offering an exciting opportunity for a proactive and well-organised individual to help coordinate its projects in impacts & innovations. The successful candidate will provide thoughtful administrative, logistics, coordination, outreach, and communications support to various ISEAL projects, and will gain valuable exposure to ISEAL members’ work and ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to continue your fledgling career in sustainability or to work with sustainability standards or other supply chain sustainability initiatives, this role will provide you with some excellent insights and networks that will benefit your progress.

ISEAL is currently managing a number of exciting innovations projects, including the Global Living Wage Coalition (, work on remote auditing practices, and development of good practice guidance for landscape and jurisdictional initiatives.

This position will provide support to a number of these ongoing projects, including at least one project related to living wage. The position will also provide ad hoc support to cross-organisational projects and activities, as needs arise. The role will work across different teams as well as support project collaborations with other organisations, making this an excellent opportunity for the postholder to learn about a wide range of initiatives.

In order to be considered for this role, you will need to be highly organised with great attention to detail. With an ability to work independently and the initiative to take things forward within an agreed scope, you have a friendly and professional demeanour and are confident in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks needed to support the implementation of a project or a collaborative group process. You will have gained some experience already in roles focused on project administration, stakeholder outreach, event and meeting planning, and communications, ideally in a non-governmental or membership organisation. You are excited to join the ISEAL team and provide all-around support to several exciting ISEAL projects.

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.


Project support

  • Support outreach to project stakeholders, and coordinate activities with internal staff and external partners, including through regular reporting, answering queries and scheduling appointments and virtual/ in-person meetings
  • Coordinate project meeting logistics, agenda preparation, notetaking, audio recording and the tracking and implementation of follow up actions and communications
  • Maintain web pages related to programme activities; upload blogs, documents, and resources
  • Support drafting and delivery of relevant newsletters and website articles
  • Provide administrative support for project processes, including implementing procurement procedures, finalizing contracts with consultants, helping to manage project governance bodies, and maintaining project-related systems (e.g. tracking deliverables, activities, and important developments; tracking invoices and expenditures against project budget lines; donor reporting systems)
  • Upload and keep up to date contact and event participant records on Salesforce, Mailchimp, and other relevant systems
  • Carry out background research and information gathering for projects and initiatives as required • Be first point of contact for queries on selected projects, directing queries to relevant team members General
  • Provide support to senior project leads in fulfilling their role in specific team-based or cross-organisational projects and activities, and in managing travel, expense reporting, and schedules, as required
  • Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements

Experience, Knowledge and Attributes

  • Undergraduate or postgraduate degree in a relevant subject (e.g. sustainability, international development/ relations/policy, geography, environmental or social policy, etc.)
  • Experience working in international NGO/membership organisation in a support role
  • Understanding of what standards systems are and how they work to help deliver change on sustainability issues
  • Strong organisational skills, experience with administration, meeting/event organisation, logistics, contracts, etc.
  • Confidence in communications with peers and external partners, displaying professionalism, good judgement, and right level of tact & awareness of others and situations
  • Good time management and ability to organise multiple simultaneous tasks efficiently
  • Able to work independently, including in a virtual work environment, and to ask for clarification/direction where needed
  • Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
  • Accurate and good attention to detail
  • Excellent written and spoken English
  • Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office
  • Desire to contribute to a more sustainable world

Additionally desirable

  • Experience working in certification/standard setting, ideally familiarity with one of ISEAL´s members
  • Interest in social and economic sustainability
  • Some experience working from home and/or with a manager off site

Other relevant information

Term: Initial 12-months fixed term contract

Salary: £23,000– 27,000 p.a. depending on experience

Working Hours: Full time, 37.5 hours per week.

Location: This position will be based in ISEAL’s London head office; due to uncertainty with Covid-19, an ability and willingness to work from home is required. Applicants will need to provide evidence that they are entitled to work in the UK.

International Travel: The post holder may be required to undertake occasional international travel Annual Leave: 25 days / year for a full-time position (including office closure between Christmas and New Year)

Ideal Start Date: asap

How to Apply

Interested candidates should submit a current CV and a statement explaining how they meet the selection criteria for the position to, quoting the job title “Project Support”. Specific enquiries about this role and the application process can be sent to the same email. Deadline for applications will be 11 January, noon (BST). We regret that we will only be able to contact short-listed candidates.