Vacancy: Coordinator, Communications

Vacancy: Coordinator, Communications

It has never been more important to tell the compelling, transformative stories of how credible sustainability systems contribute to addressing some of the toughest sustainability challenges facing us today, including climate change, environmental impact of production methods, farmer livelihoods and human rights.

To help with this, ISEAL is looking for a Communications Coordinator to play a key role in supporting the development and delivery of our communication strategy and day-to-day running of our communication function. This role is ideal for someone with existing communication experience, who would like to work in a sustainability-focused not-for-profit setting.

ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website

The Communications Coordinator is part of a small team focused on expanding ISEAL’s reputation for supporting and challenging sustainability systems to deliver real, lasting, positive change. Through our communications, we build awareness of the critical role ISEAL and sustainability systems play in addressing some of the most pressing global sustainability challenges.

We are looking for someone with a passion for communication, who is friendly, versatile and highly organised. The ideal candidate is self-motivated and comfortable working in a dynamic environment with multiple concurrent tasks, deadlines and activities.

The coordinator has a crucial role in our communication team and will benefit from working with a range of colleagues across varied projects, to help maximise the impact of our communication. Reporting to the Senior Communications Manager, the coordinator will maintain and support the development of our corporate communications channels, write engaging copy, manage our communication resources and be the guardian of our brand and identity.

In return, ISEAL offers an inspiring insight into the world of sustainability initiatives, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.


Communication production, channels and content

  • Produce well-written engaging copy, distilling complex technical material into interesting and thought-provoking articles, blogs and other content pieces
  • Coordinate and distribute newsletters using an email marketing platform
  • Manage the effective delivery of ISEAL’s social media
  • Proofread and edit material for publication via ISEAL’s corporate communication channels
  • Create digital content and manage campaigns, focused on social media, Google Ads and newsletter marketing
  • Coordinate and organise public webinars, including schedule, production and follow up tasks
  • Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests

Communication resources and monitoring

  • Protect our brand identity by supporting staff to consistently deliver quality communication material in line with ISEAL’s brand guidelines
  • Track and analyse analytics for ISEAL’s communication monitoring and evaluation, through Google Analytics, Vimeo, Meltwater news monitoring and other tools, and produce regular reports
  • File, track and update ISEAL’s communication resources and collateral, such as our image and video library, business stories, artwork files, logo and general slide deck
  • Keep track of sustainability systems focused news stories
  • Maintain and update appropriate mailing lists
  • Ensure the communication team’s compliance with GDPR

Other responsibilities

  • Provide project support to the Senior Communication Manager
  • Take responsibility for specific communication projects
  • Contribute to staff meetings, staff retreat and other internal meetings, and support organisational activities as needs arise
  • Coordinate ISEAL’s member communication network and develop and maintain good working relationships with ISEAL member communication colleagues
  • Support ISEAL’s global conference and symposia
  • Commit to continuously increasing knowledge of ISEAL’s work and the wider context of sustainability systems and issues

Experience, knowledge and attributes

  • Educated to degree level in a relevant subject and/or equivalent professional experience
  • Solid work experience in a communication related role, ideally in an international NGO/membership organisation
  • Excellent written and spoken English
  • Proven experience in writing, editing and content production
  • Experience in managing social media channels and website content
  • Ability to work accurately and good eye for detail
  • Excellent organisational and time management skills, with ability to establish priorities and work to deadlines
  • Excellent communication skills, displaying professionalism, tact and awareness of others
  • Interest in and some understanding of sustainability issues
  • Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office

Additionally desirable

  • Experience of building and sending e-newsletters through an email marketing provider
  • Experience of publication production and ability to coordinate the design and print process
  • Familiarity working with a Drupal-based website
  • Experience of media monitoring
  • Understanding of sustainability systems, which may have been gained via academic, internship or voluntary setting

Other relevant information

Term:                               This is an initial contract of one year with the possibility of extension

Salary:                             £28,000-31,000 depending on experience

Working hours:             Based on a full time equivalent of 37.5 hours per week

Location:                        London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel:    The post holder may be required to undertake occasional international travel

Annual leave:                25 days / year (including office closure between Christmas and New Year)

Ideal Start Date:            ASAP

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Specific enquiries about this role and the application process can be sent to the


We will assess applications on a rolling basis, with interviews starting in mid-January, so early submission is recommended. Deadline for applications is 1 February 2023, 5pm GMT.

Please note that we will only contact shortlisted applicants.