Claims guidance resources

Claims guidance resources

This collection includes guidance resources outlining good practices around claims.

There are a myriad of sustainability claims in the market today. The ISEAL Sustainability Claims Good Practice Guide was developed through a multi-stakeholder consultation process to define good practice for scheme owners in setting and managing claims about their standards system.
This guidance equips sustainability systems with practical tips on how they can make their impact claims more meaningful and effective with confidence and accuracy.
This guidance developed by ISEAL on Chain of Custody (CoC) System is a reference document for sustainability standards systems that complements ISEAL's Sustainability Claims Good Practice Guide.
ISEAL has developed a good practice guide to help ensure that sustainability claims made by jurisdictions, landscape initiatives, and the companies that source from or support them, are credible. The guidance covers the structural and performance claims a jurisdictional entity may wish to make, along with the supporting action claims of other related stakeholders.
ISEAL developed a framework for credible living wage claims following input from a range of standard setting organisations, companies and trade unions. It focuses on claims about living wages and guides credibility in sustainability communication. Since January 2021, ISEAL has worked with sustainability systems to strengthen their approaches in supporting supply chain action on living wages.