Vacancy: Coordinator, Impacts & Evidence

Vacancy: Coordinator, Impacts & Evidence

ISEAL is offering an exciting opportunity for a proactive and well-organised individual with a keen interest in research and sustainability to support ISEAL’s workstream on impacts and research. The role provides coordination support to research, events and learning activities and offers valuable exposure to ISEAL and our community members’ work. The successful candidate will be provided with the opportunity to gain a deep understanding of how market-based sustainability tools such as standards are catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing coordination and research skills to work on sustainability systems and research, this role will provide you with some excellent insights and networks. 

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet.  ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims. 

The main objective of the ISEAL´s impacts and research work is to gather, share, generate and disseminate credible and compelling research that helps ISEAL and its stakeholders understand the impacts and effectiveness of market-based sustainability approaches such as the use of standards, company approaches and other voluntary tools. A key mechanism to achieve this vision is the Evidensia platform (  launched with partners in 2019. The maintenance, upkeep and growth of Evidensia as an independent and credible public good tool to share results and learning on market-based tools is a key responsibility this role.

The position will provide administrative and coordination support to the team and workstream including supporting research tracking, coding, delivery of learning events, communications, project management on special research projects and liaison with other ISEAL teams on collaborative work. Specific project assignments will change over time as ISEAL’s project portfolio evolves. 

To be considered for this role, you will have good research experience and an interest in using research to drive learning and improve practice. You will be highly organised and reliable, with attention to detail and an ability to take things forward within an agreed scope. You enjoy working on a varied and changing set of tasks related to an area of specialist knowledge and will thrive on engaging with complex systems and problems and learning more about topics related to sustainability standards.  You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You can bring sound research skills and a good level of work experience in roles focused on project administration, research or analysis, stakeholder engagement and communications.

The position will be based in ISEAL’s Impacts and Evidence workstream which sits within the Policy and Engagement Team.

Key Responsibilities we will entrust you with:

Project coordination and delivery support

  • Coordinate project management processes, including implementation of procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
  • Carry out background research, review documents, and gather and analyse information using templates and tools such as Excel
  • Liaise with select external project partners to share updates and ensure smooth project management
  • Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings

Evidensia platform, communication and events

  • Monitor and track relevant research for the Evidensia platform
  • Code and upload content and resources onto the Evidensia platform
  • Create social media content for Evidensia channels with guidance from manager
  • Monitor and track key analytics for Evidensia programme against agreed indicators
  • Support production of team reports and research products
  • Coordinate event and meeting logistics, both virtual and in person, and preparation of agendas, communication with participants etc.
  • Support event and meeting delivery, including technical support, taking notes, follow up actions and dissemination of post event communications
  • Liaise with other teams within ISEAL and with ISEAL members to share new research and provide updates on latest work
  • Support drafting and production of relevant newsletters, website articles, and reports


Research, analysis and writing

  • Carry out background and desk research support as needed for the team on Evidensia or special research projects
  • Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
  • Prepare slides and other communication material for the team for meetings

Experience, Knowledge and Attributes

  • Experience working in a policy or research/analysis support role, in a highly collaborative environment such as an international NGO
  • Understanding of sustainability systems and how they work to help deliver change
  • Experience and comfort working with subject matter of a niche or specialist nature, possibly gained through data analysis, project communications, and/or the review and analysis of data sets, academic research, technical reports, and policy documents
  • Strong organisational skills, and experience with administration, meeting coordination, logistics, contracts, budget tracking, etc.
  • Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
  • Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
  • Excellent written & spoken English, with proven ability to write clearly and concisely on a range of topics
  • Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
  • Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
  • Proficiency in Microsoft Office suite, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)

Additionally desirable

  • Knowledge of research methodologies, particularly systematic review
  • Experience using Wordpress and newsletter systems, preferably MailChimp


ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

How to apply

Deadline for applications: 25 April 2024

Please use this link to submit your application:

Enquiries about the role can be director to

Please note we will not individually contact applicants unless they are shortlisted for interview.